Frequently Asked Questions

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 You, as the client, have the ability to cancel at any time. As a professional courtesy, a 24 hours notice is required when canceling an appointment. If you do not provide 24 hours notice, you will be charged for that session. Cancellation requests must be communicated directly to your Personal Trainer. In an extreme circumstance, the situation will be reviewed. Extreme circumstances include, but are not limited to, sudden unexpected car trouble, illness, uncontrollable life events, emergencies, etc. The personal trainer does have the right to ask for proof of any such incident. 

Session payments are non-refundable. Exceptions will be made in extreme circumstances. In an extreme circumstance, the situation will be reviewed. Session payments are non-refundable after expiration date.

Packages of 4 sessions expire 6 weeks after the ORIGINAL DATE OF PURCHASE. Packages of 8 sessions expire 8 weeks after the ORIGINAL DATE OF PURCHASE. Packages of 12 sessions expire 10 weeks after the ORIGINAL DATE OF PURCHASE.

Yes! in fact, it's a great way for you to learn about exercise and fitness, as you'll have someone knowledgeable teaching you right from the start!

Not if you don't want to! An important goal for us is that you're comfortable. That means if you prefer to workout outside, we'll set up a plan for you. We also provide online consultations for at home workouts.

It all depends on you! We'll go at your pace to reach your goals. How fast we do that depends on the time and effort you put in!